CLAIRE
HOOVER
Human and Organizational Resources
The Human and Organizational Resources competency area includes knowledge, skills, and attitudes used in the selection, supervision, motivation, and formal evaluation of staff; conflict resolution; management of the politics of organizational discourse; and the effective application of strategies and techniques associated with financial resources, facilities management, fundraising, technology use, crisis management, risk management, and sustainable resources.
CSP 6050: Capstone Seminar
Associated
Coursework
In CSP 6050: Capstone Seminar I created a professional development plan in which I assessed the strengths and shortcomings of my knowledgebase. The professional development plan laid out a three year plan I will follow to improve my knowledge of teaching, residence life, residential learning communities, higher education law, and student conduct. The creation and future implementation of this plan demonstrates my ability to “design a professional development plan in one’s current professional position that assess one’s strengths and weaknesses” while also establishing action items for fostering an appropriate level of growth (ACPA & NASPA, 2010, p. 16).
In 2009-2010, my senior year of my undergraduate career at Bowling Green State University, I served as the Administrative Resident Advisor (ARA) of a residence hall in which I was responsibility for hiring, supervising, training, developing agendas), and scheduling a staff of approximately 10 desk clerks and 20 Resident Advisors for desk shifts and duty nights. My work as the ARA demonstrates my ability to “describe appropriate hiring techniques and institutional hiring policies, procedures, and processes” and my “familiarity in basic tenants of supervision and possible application of these supervision techniques” (ACPA & NASPA, 2010, p. 16).
During the past year at Owens Community College, our advising staff has been working hard to get to a paper-free advising environment. Although we are not completely paperless, I have utilized Microsoft excel, online advising chat and online advising forms that we keep in an electronic file rather than in binders. My ability to work toward a paperless and technological advising office demonstrates “effective stewardship and use of resources” as well as my ability to “explain how one’s work can incorporate elements of sustainability” (ACPA & NASPA, 2010, p. 16). Lastly, through this change in technology, I have been asked to help others with the transition because of my computer skills and ability to adapt to change, which demonstrates my ability to “identify and allocate the technological needs of the unit” and “maintain a level of technological knowledge that allows one to effectively use existing technologies as well as to incorporate new emerging technologies as they may benefit ones work” (ACPA & NASPA, 2010, p. 17).
